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 Frequently Asked Questions 

Find answers to the most frequently asked questions for our Parts programs and services.

 
We have many parts available to support different brands of construction, crane & heavy equipment, and to meet your parts needs from A-Z. We have a wide selection of buckets, pedestal booms, engines, mowers, Lifting systems, etc. for paving, pipeline, cranes, aggregrate & quarry and more heavy equipment needs. We carry a wide selection of buckets, pedestal booms, engines, mowers, etc. from Komatsu, Wirtgen Group, Caterpillar, Manitowoc, Grove, National Crane and more. A full listing of the brand we support can be found on our Partnership page.

There are various way to buy parts from Kirby-Smith Machinery. You can come to any of branch locations to parts from our team at the counter, curbside service, you can order parts onlie and have them mailed to you, or you can cordinate to have parts delivered to specific job site. We will work with your company to accomodate your needs.

We do offer drop box locations for Customers. You can work with our Parts Department on setting these up for your company.

Yes from filters, lubricants and collants to batteries and electrical parts - we can assist you. We can also assit with Undercarriage parts as well. Genuine parts are made to match the original equipment specifications quality & performance for new Tier 4 Final machines.

No we do not. We can assist you with finding a resource

Yes Same-day pick-up may be available at any of our convenient locations.

Yes we do. Reman parts help reduce machine owning & operating cost, reduce unscheduled downtime, continue high performance for machine. It will also help lower warranty costs, are environmentally responsible (Salvage & reuse), have energy/fuel savings. All Komatsu remanufactured components are backed by a same-as-new warranty.

Yes, we sell new parts for the brands we support plus an array of used equipment parts.

Yes. All returned items are subject to approval and restocking and handling fees.

We can help with a variety of heavy equipment and crane brands.

All returned items are subject to approval and restocking and handling fees.

Yes, we can handle credit card payments.

We offer UPS Ground, second day air, next day air, next day air Saturday delivery and hot shot options for emergency down situations.

We can assist you with getting copies of crane manuals for the crane lines we support.

All our locations carry a full line of parts for all equipment we sell. Any time of day, any day of year parts availability with same-day shipping.

We have a rapid response crane team that is trained and available 24/7/365 for emergency crane down situations.

We will need the Make, Model and serial # of the crane to properly support your needs.