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  Start a Credit Application With Kirby-Smith Today! 

Our comprehensive credit application allows you to conveniently pay for your equipment, parts, service and rentals on credit through a single account.

  Setting up an Account is Easy 

Get started by completing your credit application online or download as a PDF.

Apply Online Download Application
 

Getting your project rolling with us.

You will have the convenience of one detailed statement and one account, no matter which location you do business with. For questions on Credit Applications as well as your billing and payments, please contact our credit department.
Contact Credit Department
888-861-0219

 
“The level of service we get from Kirby is unmatched.”
- Bryan Poché, Precision Concrete & Excavation

Customer Spotlights

 Frequently Asked Questions 

Find answers to the most frequently asked questions in Finance and Leasing Options.

How do I apply for Credit? 
You can easily fill out a credit application here. Complete the fillable form, print it out, and have it manually signed on the 2nd page. We cannot accept digital, stamped, or computer-generated signatures at this time. There are 3 places for signatures, but we at least need the signature that is under our credit terms, in the boxed area. The name of the account on the application must match the name on the certificate of insurance for it to be approved for rentals. You may also complete on our website and sign through DocuSign.
 
When can you increase the credit limit on our account? 
The credit department can review to increase your credit limit after a year of purchase history. We will review your payment history and the DNB Report for changes in your credit history. You can also sign the personal guaranty on the credit application for us to review &/or send audited financial statements; Balance Sheet & Income Statement for review. An increase is based on the information obtained from the review.
 
How can I contact the credit department? 
You can send an email to  Credit Department or Call 800-375-3339.

How can I request to get my invoices and statements as well having them sent to me electronically? 
If you'd like your invoices and statements sent electronically or just need to get a copy, send us the email address(s) you'd like them to go to and we will add to your account profile. Please return to  Credit Department.
 
Can I pay invoices via ACHs or Wire Payment? 
Yes. Please send an email request to  Credit Department for instructions.
 
How do I request a refund? 
Please send an email request to  Credit Department with the name of the account & address the check is to go to.

How do we change contact information for our account or change our billing address? 
Please send an email request to  Credit Department to request updates to your account.
 
Do you have a customer portal available to view statements and invoices as well as order parts and request service? Kirby-Smith Machinery's MyDealer customer portal provides each customer with easy access to their account online. Log in to request a variety of services or manage your account at your convenience, 24/7 including request service on your equipment, order parts online and view past purchases, and view current open quotes. You can also view your documents such as statements and invoices and easily download them as well. More details on the MyDealer Customer portal can be found here.

How can I request a W9 from Kirby-Smith Machinery? 
Please send an email request to  Credit Department
 
What is Kirby-Smith Machinery's Remit-To Address? 
KSM Exchange, LLC, PO Box 270360, OKC, OK 73137
 
Where do I send Vendor Forms to be processed? 
Please send an email request to  Credit Department
 
Where do I send my tax exemption certificate or card to? 
Please send an email request to  Credit Department