Komatsu Care

Every Komatsu Tier 4 Interim construction equipment machine comes standard with Komatsu Care complimentary factory scheduled maintenance for the first 3 years/2,000 hours.


Komatsu Care - Complimentary Maintenance Program

When you own and operate a piece of Komatsu Tier 4 interim construction equipment, you get more than a high-tech, hard-working, EPA-compliant machine. You also get a strong commitment from Kirby-Smith Machinery and Komatsu America to deliver an ownership experience that’s second to none.

We call it Komatsu Care — a complete service and advanced product support solution that Kirby-Smith Machinery provides to our customers throughout the entire lifecycle of the machine.

Komatsu Care features our exclusive new complimentary scheduled maintenance program: Every Komatsu Tier 4 Interim construction equipment machine comes standard with Komatsu Care complimentary factory scheduled maintenance for the first 3 years/2,000 hours. Eligible Komatsu Tier 4 construction machine comes standard with factory scheduled maintenance for the first 3 years/2,000 hours. Complimentary Komatsu diesel particulate filter exchange and SCR maintenance service for the first 5 years/ 9000 hours are also included under Komatsu CARE. There are also additional programs for your machine coverage. Komatsu Care Plus, Komatsu Care Plus II and Komatsu Care Plus III are also available. (Based on model. Exclusions apply.)  Learn more on Komatsu Care Plus Programs here.


Learn more on the Komatsu Care Program here.


Every new Komatsu Tier 4 Interim Construction Machine is Covered

The Komatsu Care program covers all new Komatsu Tier 4 interim construction equipment, whether rented, leased or purchased. For the first 3 years or 2,000 hours - whichever occurs first - you will receive:

  • Regular service at 500, 1,000, 1,500 and 2,000-hr. intervals
  • 50-point inspection by factory-trained technician at each scheduled interval
  • Technician labor
  • Fluids, oils, coolant, filters and parts*
  • Technician travel to and from your equipment location

Service will be performed by a trained Kirby-Smith Technician and only Komatsu genuine fluids and filters will be used.

Komatsu Care services are available from every Kirby-Smith Dealership in Oklahoma and Texas.

(*) Coolant at 24 months (if not expired by hours), belts, valve adjustments and accumulators are not covered under this program.


An Industry Exclusive, with Exclusive Benefits.

Komatsu is the first construction equipment manufacturer offering this kind of complimentary maintenance program that adds value to your Tier 4 equipment investment. You can count on Komatsu Care to:

  • Lower your cost of ownership
  • Improve equipment uptime and reliability
  • Protect the value of your capital investment
  • Ensure that proper maintenance is performed by factory-certified technicians with OEM parts
  • Increase resale value with detailed maintenance records and transferable program benefits

Complimentary Komatsu Diesel Particulate Filter Exchange also Included.

Komatsu Tier 4 interim construction equipment also comes with 2 complimentary KDPF exchange units for the first 5 years—no hour limit.

  • Exchanges can occur at regular planned service intervals or at 2 unplanned times (pre-authorization required)
  • Lowers your cost of ownership
  • No waiting for cleaning means increased uptime
  • Removal and Installation will be performed by a factory certified technician (at customer expense) to ensure the work is done to OEM standards


 Komatsu Undercarriage Assurance

Your Komatsu Genuine Undercarriage is designed and engineered by Komatsu, manufactured by Komatsu, and backed by Komatsu. We are proud to show our commitment to you by offering the longest assurance coverage in the industry - providing support for the quality parts that are built specifically for your machine. 

Learn More About Genuine Undercarriage Assurance


Contact Us

For more information about Komatsu Care, contact your local Kirby-Smith Machinery branch today.