My Komatsu

 

 

My Komatsu brings together information on your machines and product support in one location.  There are many benefits to My Komatsu, including being able to manage your machines with ease and having alerts for errors and engine hours.  This also allows you to get the parts you need with more efficiency.

 

My Komatsu gives you quick and easy access to all the tools you need via one unified system
 

  • A single online environment that gives you the ability to manage your fleet remotely.
  • Machine manuals are available to view online for all Komatsu machines.
  • Navigate the site with ease using any browser on any smartphone, tablet or computer.
  • Fleet Operation & Health Summaries with Quick Links to more detailed information.
  • Drill down into a specific machine’s data to view operational information including fuel consumption, idle time, operating hours, and much, much more.

 

 

 

 

Your centralized hub for fleet management

This will help make it easier to keep your Equipments performing at its best:

  • Helps in making sure Maintenance is done when needed.
  • Using the parts, fluids, filters that are meant for your machines.
  • See operational information like fuel consumption, operating hours, etc.

 

 

 

Easily manage and monitor your equipment

Using My Komatsu allows you to monitor your equipment with telematics:

  • Locations
  • Warranty Information
  • Maintenance History
  • Alerts:
    • Parts Order Status
    • Excessive Engine Hours
    • Fuel Consumption
    • Excessive Idle Time
    • Error Codes

  • It also provides the information that will help with your Equipment:

    • Technical Manuals
    • Product Brochures
    • Factory Campaigns
    • Machine history, operational and fleet reports
    • Machine data from Telematics, KOMTRAX or KOMTRAX plus

 

 

 

24/7 Accessibility of Parts Ordering Online

My Komatsu helps with your parts:

  • Access serial number specific parts books from virtually any screen and find the necessary parts without leaving the website.
  • Ability to order parts from anywhere, any time (24/7).
  • Receive order status notifications.
  • With My Komatsu, you can have parts shipped to your job site, your home, arrange a curbside pickup or loaded directly to your truck.
  • Save time by using your saved shopping lists and order the parts you know you will need, to help reduce downtime.

 

 

 

 

ISO-15143-3 (AEMP 2.0) API integration with My Komatsu

Information is vital to your operations, but managing it can be time-consuming and stressful. Now there’s a more efficient way to use your data, even when it’s from a mixed fleet. Using ISO API 15143-3 (AEMP 2.0) telematics, Komatsu helps you integrate data from your Komatsu and non-Komatsu machines and view it on one easy-to-use dashboard.

Learn how Komatsu can help you get the most out of all your telematics data. 

 

 


Be sure to download the My Komatsu App!
 

The new My Komatsu mobile app is free of charge and can be downloaded from the Google Play store and the Apple App Store. With the new My Komatsu mobile app you can conveniently review your fleet telematics data and explore product support manuals. Access anywhere and anytime using the same login as your web account – My Komatsu is always at your fingertips.


Download the NEW My Komatsu App now from the app store on Apple or Google Play!

 

Frequently Asked Questions

Find answers to the most frequently asked questions for Careers and Job Opportunities with our company.

Komatsu Advantage Coverage Protection is a reliable, comprehensive service and support from the OEM for new and used machine purchases. With an Advantage Extended Coverage plan, your machines get genuine Komatsu parts, and the expertise of our highly trained and factory-certified technicians.

Komatsu Care Plus programs provide model-specific detail, outlining maintenance items serviced, repair coverages, program benefits, and terms and conditions. Both programs provide automatic scheduling for maintenance services, genuine parts, certified labor, machine inspections, and regular oil sampling.

Komatsu Advantage Coverage Protection is a reliable, comprehensive service and support from the OEM for new and used machine purchases. With an Advantage Extended Coverage plan, your machines get genuine Komatsu parts, and the expertise of our highly trained and factory-certified technicians.

Komatsu Care Plus II also includes Komatsu's Premier Extended Coverage for customers looking for fixed repair costs. Under Komatsu Care Plus and Komatsu Care Plus II, repair and maintenance service can be performed by any authorized U.S. Komatsu distributor, regardless of where in the U.S. the machine was purchased.

Komatsu Advantage Coverage Protection is a reliable, comprehensive service and support from the OEM for new and used machine purchases. With an Advantage Extended Coverage plan, your machines get genuine Komatsu parts, and the expertise of our highly trained and factory-certified technicians.

Komatsu Care Plus III is a comprehensive maintenance, repair and consumables replacement program that simplifies your equipment’s total cost of ownership with a fixed cost per hour for qualifying repairs and replacements. You are billed based on your monthly utilization at a cost per hour, which means your pay is directly correlated with your equipment usage. Komatsu Care Plus III is the first program to offer you max coverage for the first life of your machine and include wear items.

Whether you’re looking for extended maintenance, additional repair coverage, or a fixed-cost-per-hour option, Komatsu Care has the right maintenance and repair solution for you. Komatsu Care Plus programs build on top of one another, providing you with different tiers of support tailored to your business needs.