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  Supporting Your Crane Fleet! 

Crane service programs that help extend the life of your investment that go beyond the standard warranty.

 

Schedule Your Appointment Today!

As one of the largest crane dealers in North America, we offer comprehensive services, including customized maintenance programs and annual inspections, all certified to meet OSHA and ANSI standards.

Work with our friendly, knowledgeable Crane Professionals equipped with the latest training and best tools available. We offer:

  • Crane Inspections
  • Preventative Maintenance Programs
  • Modernization Upgrades
  • Online Crane Parts and Accessories
  • Extensive Rental Fleet
  • New and Used Sales
  • Trade-ins Welcome
  • Emergency Repairs 24/7

Focus on your business with peace of mind protection for your cranes and boom trucks

Manitowoc Group offers Extended Service Coverage that gives you protection against unexpected repair bills and expensive parts and labor charges. There are several levels to protection to fit you best based on where your crane is in its life cycle. Need to rebuild your crane? We have you covered with EnCORE Premium Rebuild Program. The process includes everything from rebuilding boom cylinders, motors, or gearboxes to updating all hydraulic, mechanical, and electrical systems.
 

Need Emergency Crane Services? We Have You Covered.

When you need emergency crane parts and service or are facing a crane down situation, Kirby-Smith Machinery Crane Rapid Response is here to help you 24/7 to get your operations back up & running.
  • Mitigates requirements for acquisition, training, retention of qualified service personnel
  • Reduces investment in assets and facilities – Field Service trucks, specialized tooling, diagnostic equipment and specialized technical training and certifications, etc.
  • Reduces service downtime through utilization of state-of-the-art, purpose-built laptops and highly trained technicians
  • Reduces costly unplanned repairs and improves machine reliability through use of a proactive approach and timely follow-up
  • Attracts optimal resale/trade-in values for well-kept machines with detailed service records available
  • Mitigates administrative responsibilities – scheduling, parts ordering, record-keeping, etc.
  • Assures that all OEM-required tasks and activities are complied with
Need Emergency Crane Services - Call Now
888-839-2410
 

Additional Crane Resources

 
“Kirby Smith's been outstanding and continue to do outstanding work. You have to have people that you can depend on to get you back into the game.”
- Tom Sexton, Owner of LASAL, LLC
Customer Spotlights

Frequently Asked Questions

Find answers to the most frequently asked questions for Careers and Job Opportunities with our company.

Komatsu Advantage Coverage Protection is a reliable, comprehensive service and support from the OEM for new and used machine purchases. With an Advantage Extended Coverage plan, your machines get genuine Komatsu parts, and the expertise of our highly trained and factory-certified technicians.

Komatsu Care Plus programs provide model-specific detail, outlining maintenance items serviced, repair coverages, program benefits, and terms and conditions. Both programs provide automatic scheduling for maintenance services, genuine parts, certified labor, machine inspections, and regular oil sampling.

Komatsu Advantage Coverage Protection is a reliable, comprehensive service and support from the OEM for new and used machine purchases. With an Advantage Extended Coverage plan, your machines get genuine Komatsu parts, and the expertise of our highly trained and factory-certified technicians.

Komatsu Care Plus II also includes Komatsu's Premier Extended Coverage for customers looking for fixed repair costs. Under Komatsu Care Plus and Komatsu Care Plus II, repair and maintenance service can be performed by any authorized U.S. Komatsu distributor, regardless of where in the U.S. the machine was purchased.

Komatsu Advantage Coverage Protection is a reliable, comprehensive service and support from the OEM for new and used machine purchases. With an Advantage Extended Coverage plan, your machines get genuine Komatsu parts, and the expertise of our highly trained and factory-certified technicians.

Komatsu Care Plus III is a comprehensive maintenance, repair and consumables replacement program that simplifies your equipment’s total cost of ownership with a fixed cost per hour for qualifying repairs and replacements. You are billed based on your monthly utilization at a cost per hour, which means your pay is directly correlated with your equipment usage. Komatsu Care Plus III is the first program to offer you max coverage for the first life of your machine and include wear items.

Whether you’re looking for extended maintenance, additional repair coverage, or a fixed-cost-per-hour option, Komatsu Care has the right maintenance and repair solution for you. Komatsu Care Plus programs build on top of one another, providing you with different tiers of support tailored to your business needs.