Manitowoc Crane Care promises crane owners unprecedented access to expedited, ongoing care for every Manitowoc product they operate…24 hours-per-day, 365 days-per-year.
For Total Lifecycle Support, maximum equipment utilization, optimal profitability, and outstanding overall owner/operator value, no other crane maker comes close to Manitowoc Crane Care.
The world’s most advanced crane service and support program, Manitowoc Crane Care is divided into five key disciplines: Parts; Service and Technical Support; Technical Publications; Training; and EnCORE, our branded rebuild, repair, remanufacture and exchange program. Together, Manitowoc Crane Care promises crane owners unprecedented access to expedited, ongoing care for every Manitowoc product they operate…24 hours-per-day, 365 days-per-year. And it continues to provide that same level of care through the products’ lifecycle.
There are few events that jeopardize profitability to the extent of equipment downtime. Responsive service and support to get your equipment up and running are at the heart of Manitowoc Crane Care.
Manitowoc Crane Care is the world’s most advanced service and support program. Designed to provide continuous support through Manitowoc products lifecycle; Manitowoc Crane Care’s industry-leading program groups product support into five disciplines: parts, support, technical documents technical support and training.
Our slogan, “Wherever. Whenever. Whatever. We’re There™” signals our commitment to total customer satisfaction. Manitowoc Crane Care offers global access to parts, service, technical assistance and training for every Manitowoc Crane product, 24 hours a day, 365 days per year.
Over-the-counter parts availability, expert repair and technical assistance help to assure you productive work crews and minimal downtime. A staff of more than 650 professionals worldwide stands ready to make sure your Manitowoc lifting solutions are working in the direction of your expectations and beyond.
From three major parts warehouses and automated worldwide distributor parts ordering system and technical documentation, to dedicated Customer Support Representatives and technical instructors strategically located around the globe, no one comes close to matching Manitowoc Crane Care for pure efficiency and value.
We are here to assist you with any services and support you might need for projects. Please fill out the form below and our representative will contact you as soon as possible.
Komatsu Care Plus programs provide model-specific detail, outlining maintenance items serviced, repair coverages, program benefits, and terms and conditions. Both programs provide automatic scheduling for maintenance services, genuine parts, certified labor, machine inspections, and regular oil sampling.
Komatsu Advantage Coverage Protection is a reliable, comprehensive service and support from the OEM for new and used machine purchases. With an Advantage Extended Coverage plan, your machines get genuine Komatsu parts, and the expertise of our highly trained and factory-certified technicians.
Komatsu Care Plus II also includes Komatsu's Premier Extended Coverage for customers looking for fixed repair costs. Under Komatsu Care Plus and Komatsu Care Plus II, repair and maintenance service can be performed by any authorized U.S. Komatsu distributor, regardless of where in the U.S. the machine was purchased.
Komatsu Advantage Coverage Protection is a reliable, comprehensive service and support from the OEM for new and used machine purchases. With an Advantage Extended Coverage plan, your machines get genuine Komatsu parts, and the expertise of our highly trained and factory-certified technicians.
Komatsu Care Plus III is a comprehensive maintenance, repair and consumables replacement program that simplifies your equipment’s total cost of ownership with a fixed cost per hour for qualifying repairs and replacements. You are billed based on your monthly utilization at a cost per hour, which means your pay is directly correlated with your equipment usage. Komatsu Care Plus III is the first program to offer you max coverage for the first life of your machine and include wear items.
Whether you’re looking for extended maintenance, additional repair coverage, or a fixed-cost-per-hour option, Komatsu Care has the right maintenance and repair solution for you. Komatsu Care Plus programs build on top of one another, providing you with different tiers of support tailored to your business needs.