Kirby-Smith Machinery’s MyDealer customer portal provides each customer with easy access to their account online. Log in to request a variety of services or manage your account at your convenience, 24/7, including:
Whether you are in the field, at the shop or out to dinner, you can log into your MyDealer customer portal account at your convenience.
Kirby-Smith Machinery has been serving the equipment needs of our customers for over 30 years with quality products and services. As a full-service dealer, we strive to provide our customers with the most efficient and effective ways to work with our company. With MyDealer, we can extend our customer service further by offering around-the-clock access to your account and equipment information online.
The My Equipment detail screen gives you everything you need to know about your equipment – make, model, description, service history and more. You can even create new service appointments.
My Invoices gives you access to outstanding invoices, with the ability to see your history and aging and view a copy of the actual invoice details. Easily download and print outstanding and/or paid invoices, statements and quotes.
The My Rentals screen allows you to view details for the equipment you’ve rented. You can seamlessly request service online or call Kirby-Smith directly.
Stay informed about what’s going on at your assigned Kirby-Smith Machinery dealership and be the first to know about our latest news and promotions.
Browse our available inventory and see what we have ready to sell. With only a few taps of a finger you can see what is available for sale and for rent at various Kirby-Smith Machinery branch locations.
Quickly search for parts, including substitution information if required, and easily view custom shopping lists and prior orders. Not done shopping? No problem! The shopping cart can be saved for processing at a later time. Checkout process includes Google mapping directly to the pick-up location.
Komatsu Care Plus programs provide model-specific detail, outlining maintenance items serviced, repair coverages, program benefits, and terms and conditions. Both programs provide automatic scheduling for maintenance services, genuine parts, certified labor, machine inspections, and regular oil sampling.
Komatsu Advantage Coverage Protection is a reliable, comprehensive service and support from the OEM for new and used machine purchases. With an Advantage Extended Coverage plan, your machines get genuine Komatsu parts, and the expertise of our highly trained and factory-certified technicians.
Komatsu Care Plus II also includes Komatsu's Premier Extended Coverage for customers looking for fixed repair costs. Under Komatsu Care Plus and Komatsu Care Plus II, repair and maintenance service can be performed by any authorized U.S. Komatsu distributor, regardless of where in the U.S. the machine was purchased.
Komatsu Advantage Coverage Protection is a reliable, comprehensive service and support from the OEM for new and used machine purchases. With an Advantage Extended Coverage plan, your machines get genuine Komatsu parts, and the expertise of our highly trained and factory-certified technicians.
Komatsu Care Plus III is a comprehensive maintenance, repair and consumables replacement program that simplifies your equipment’s total cost of ownership with a fixed cost per hour for qualifying repairs and replacements. You are billed based on your monthly utilization at a cost per hour, which means your pay is directly correlated with your equipment usage. Komatsu Care Plus III is the first program to offer you max coverage for the first life of your machine and include wear items.
Whether you’re looking for extended maintenance, additional repair coverage, or a fixed-cost-per-hour option, Komatsu Care has the right maintenance and repair solution for you. Komatsu Care Plus programs build on top of one another, providing you with different tiers of support tailored to your business needs.